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Pet Safe Smart Door

SMART-DOOR-PetSafe

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Price: $109.53

We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure that one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know before you submit your order – almost always we can match it or even beat it! We can't guarantee that we'll be able to match a price once you've submitted your order and we get it processed. 

You can submit a lower price by contacting us through our online form or by calling us at 888.404.4076. When contacting us, we will need to know the exact URL of the competitor's site where you found the lower price, so please be prepared with this information.

Best Price Guarantee Guidelines:

The Best Price Guarantee cannot be used in conjunction with any other coupon or project pricing offers, nor does it apply to limited-quantity offers, auction sites, Ebay, classified ads, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors. Items eligible for our Best Price Guarantee must have a published online price. Items must be in stock at the competitor and available for immediate delivery. Items must be first quality, all new, factory-sealed, of the same brand, style and SKU as the product you are interested in purchasing from TheUncommonDog.com. We cannot guarantee a price match once an order has been submitted and processed.

Best Price Guarantee requests are limited to one claim per product. When calculating best price any applicable taxes or shipping charges will also be factored in. TheUncommonDog.com reserves the right to determine which offers are from legitimate retailers and reserves the right not to sell products below its costs. We make all efforts to meet competitors' prices but in the event that we cannot meet a competitor's price, you will be notified promptly upon receipt of your Best Price request. Thanks for Shopping TheUncommonDog.com! 

 

 

Shipping Information

Free & $5 Shipping: Currently we offer free shipping for all orders over $49 and flate rate $5 shipping for everything else on all products to addresses in the contiguous 48 states of the US. Shipping is by UPS or FedEx ground only. We do not offer expedited shipping. If your shipping address is Alaska or Hawaii, please contact us for availability and rates. Because we only ship using UPS or FedEx, we do not ship to APO addresses. Unfortunately, at this time we do not ship to Canadian addresses. If you live in Canada, the only option we have for you right now is to ship to a US address.

Time to Ship: Varies per manufacturer. You can find the approximate “time to ship” in the product description for each individual product on our website.

Shipping Address: Please make sure your shipping address is correct on your order, and please always include a unit number if you live in an apartment, regardless of whether it is a gated community or has a doorman. UPS/FedEx is not responsible for mis-deliveries if the shipping address is incorrect or if there is no unit number specified for an apartment address.

Delivery: 
We do not require a signature for deliveries, therefore, the delivery driver makes the decision about leaving your package at your doorstep without a signature. To ensure that your package is left at your door, please leave a note on your door asking the driver to leave your package with "No Signature Required." Please include your name and tracking number on the note.

Returns:
To return an item, the item must be in brand new, unused, and unwashed condition and your dog cannot have had any contact with the item whatsoever. Unfortunately, any items that are returned in less than brand new and unused condition, with any traces of wear, dog (or cat) hair or smell will not be accepted for return. The cost of outbound shipping (what it costs us to ship the item to you) and any manufacturer restocking fees will be deducted from your total refund amount. For complete details of our return policy and how to process a return see our Returns page.


What Size Dog Door is Right for Your Dog?

Dog doors can be a great thing for both dogs and their human companions. They give dogs independence to come and go outside when they want and need to. Getting the right size door and positioning it properly when you install it is critical, though, to prevent injury and make it easy for your dog to use the door. Your dog shouldn't have to squeeze or crouch down to get through the flap. This will causeexcess wear and tear on your dog and the door which will decrease the life of the door and could injure your dog.

The best way to determine the right size door for your dog is to MEASURE YOUR DOG!!

  1. Door Opening Width: Measure the widest part of your dog. Add 1 inch to determine Door Opening Width.
  2. Door Opening Height: Measure from top of shoulders to underside of chest just behind the front legs. Add 1 inch to determine Door Opening Height.
  3. Door Opening Top, from ground: Measure from ground to top of your dog’s shoulders. Add 1 inch to determine the height from the ground to the top of the door opening (for installation and positioning).

It can be difficult to directly measure the width and height of your dog with accuracy. Here are a couple of different ways to do that, or at least to confirm your direct measurements.

  1. Cardboard Test: Using the measurements of a dog door opening that closely match your dog’s direct measurements (from above), draw a rectangle on a piece of cardboard to match those dimensions. Then cut a hole in the cardboard following your drawn line. See if your pet can pass through the hole easily.
  2. Door Test for Width: Wedge open a regular door in your house to the width of a dog door opening that most closely matches your dog's direct measurements from above. OR, have your dog walk through the door and wedge open the door where he can comfortably pass through. Take that measurement for width.
  3. Easy Measurements for Door Opening Height: Measure from ground to top of shoulders. Then, measure from ground to the lowest part of your dog’s belly. Subtract the belly number from the shoulder height number. Add 1 inch to get the Door Opening Height.

If you don’t find a door that exactly matches your dog’s measurements, get the bigger size. Always get the bigger size.

Panel Door for Sliding Glass Doors: The installation height of a panel door for a sliding patio door is predetermined. Make sure that the height of the opening plus the "step-over rise" is at least equal to the height of your dog's shoulders.

Installation Tips:

Your dog door will come with specific installation instructions. Here are a few installation considerations as you think about which door will be best for your dog.

Dogs duck their heads as they push open their door and step through, so ideally you should install the pet door with the top of the opening/flap about an inch above your dog's shoulder height (ground to top of shoulders).

The lower the bottom of the door opening, the better (given the ideal placement of the top of the opening). The "step-over rise" should NEVER exceed 1/3 of the dog’s shoulder height (ground to top of shoulders). Pay special attention if your dog is particularly deep-chested or low slung and adjust accordingly.

The award-winning Smart Door recognizes the SmartKey™ tag on your pet’s collar and unlocks the pet door to control access both in and out. After your pet has passed through, it re-locks automatically. Additional keys available for other pets (see Related Products listed on right). Available in White.

Key Features of This Door: Durable plexiglas flap. Sensing range adjustable up to 3 feet. Plexiglas flap locks in both directions (in and out). System can identify up to 5SmartKeys™. 3 entry modes: locked, unlocked and automatic access. The collar key (battery required) is solid, water resistant and small enough to worn by a small or large dog. Energy efficient, weather-resistant seal and insulated flap. Uses 4 D-cell batteries, not included Comes with instructions.

Installation Video.
Installation Instructions.

"Self-framing" - can be installed in most doors or other surfaces 1 1/2" - 2" thick. If you have a thicker surface, check out the wall installation kit (see Related Products listed on right).

Please see "Specifications" tab on right for dimensions.

Expedited shipping NOT available.
Cutout Dimensions Small: 8.375"W x 14.9375"H
Large: 15.375"W x 22.875"H
Inner Dimensions Small: 6.625"W x 7.9375"H
Large: 13.0625"W x 15.75"H
Outer Dimensions Small: 9.5"W x 15.75"H
Large: 17.375"W x 25"H
Weight_capacity Dimensions Small: 15 lbs
Large: 100 lbs
Restocking Fee (%) 20% of purchase price
Returns Please see the "Guarantee" tab
Materials Plexiglass Flap
Warranty 1 year limited warranty for manufacturing defects
Item # SMART-DOOR-PetSafe
UPC

Customer Reviews

DON'T waste your money. Review by Anonimous
Price
Value
Quality
We purchased this door to let the dog out & keep the cats in. It doesn't work. The sensor isn't sensitive enough to let the dog out when she gets close. She gets distracted before it "sees" her tag. The cats, on the other hand, learned quickly to recognize the sound the door makes when it opens, even if the dog walks away. So... The dog can't get out & the cats won't stay in. To add insult to injury, we had to buy a new storm door to install this pet door. We're taking it off this weekend & putting the old door back up. DON'T waste your money. (Posted on 9/26/14)
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(9 of 21 people found this review helpful)

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Pet Safe

At PetSafe®, it is known that your pets are part of the family. They deserve the same safety, freedom, comfort and care that every family member enjoys. And while they can usually communicate what they want, they can’t always tell you what they need.

PetSafe® makes a difference every day with innovative products that help keep the world’s pets happy, healthy and safe while strengthening their bond with the lucky humans who love them.

Guarantee

Best Price Guarantee
We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.

60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.

With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.

We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.

Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.

Restocking Fees
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.

Refund Amounts
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).

Manufacturer Defect
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.

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