This Drop Down Hitch is made to be used with the Otto Step (see "Related Products" tab on right). With this Drop Down Hitch you can bring your Otto Step 7" closer to the ground making the step (and your large SUV) more accessible to your dog.Expedited shipping NOT available.
|Restocking Fee (%)||20% of purchase price|
|Returns||Please see the "Guarantee" tab|
|Weight Capacity||200 lbs|
|Warranty||Limited warranty for manufacturing defects|
We have always had large dogs as household pets. They are part of our family. When we got our dog Otto, we purchased an SUV shortly afterward. Otto was unable to jump up in the back of our SUV, so Tim developed a step that fit into our 2” trailer hitch receiver.
When we showed our Veterinarian how easy it was for Otto to step into the cargo area of our SUV, he pointed out that there is a double benefit, not only are we making it easier for our pets to travel in our vehicles, but we are protecting their joints from the possibilities of injuries from jumping down from a height of almost 3 feet.
Most people who have larger dogs, and do take them with them in their vehicles, usually aren’t aware of the injuries they could be causing until the dog gets a little older. At that time, they either have to help lift them into the back of their SUVs or the pets need to be kenneled or just stay home. Teaching our dogs at a younger age will help protect their joints from early injuries that seem to appear later in life.
Another problem with this scenario is our own health issues, injuries to our backs when trying to help our dogs into these high SUVs. Thus, Otto Step. We have been able to engineer a step that is not only affordable, but durable, strong and light weight. It is completely portable, so you can take it with you in your SUV very easily and store it in your garage by just hanging it on a nail or peg. We feel Otto Step will be beneficial to both pet owners and their faithful companions and we feel great about offering such a quality product.
Best Price Guarantee
We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.
We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.
60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.
With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.
We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.
Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.