This is the replacement B-Core insert for the K9 Koolee Cooling system pad or the Krate Koolee pad. The inserts come in a pack of 4 (for the Small and Medium size pads) and a pack of 5 (for the Large size pad). Choose the number that you need depending on the size pad you have.Expedited shipping NOT available.
|Restocking Fee (%)||20% of purchase price|
|Returns||Please see the "Guarantee" tab|
|Warranty||1 year limited warranty for manufacturing defects|
Brian, founder of K9 Koolee, has spent the last two years of his life determined to find a way to bring Booker, his 9 year old blind Pug, to the beach with him, while keeping him comfortable, cool, and safe. The design and development of the K-9 Koolee is an expression of Brian's love and adoration for Booker.
Countless hours have been spent perfecting the design, portability, and efficacy of the K-9 Koolee. Now, Brian and Booker are ready to introduce the K9 Koolee to all dog lovers that would like to provide a portable cooling bed and shelter system for their own pets!
Best Price Guarantee
We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.
We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.
60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.
With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.
We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.
Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.