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GreatPaw Chateau Soft Dog Crate

Item#: Chateau-Crate-GreatPaw

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Price: $50.12

Shipping Information

Free & $5 Shipping: Currently we offer free shipping for all orders over $49 and flate rate $5 shipping for everything else on all products to addresses in the contiguous 48 states of the US. Shipping is by UPS or FedEx ground only. We do not offer expedited shipping. If your shipping address is Alaska or Hawaii, please contact us for availability and rates. Because we only ship using UPS or FedEx, we do not ship to APO addresses. Unfortunately, at this time we do not ship to Canadian addresses. If you live in Canada, the only option we have for you right now is to ship to a US address.

Time to Ship: Varies per manufacturer. You can find the approximate “time to ship” in the product description for each individual product on our website.

Shipping Address: Please make sure your shipping address is correct on your order, and please always include a unit number if you live in an apartment, regardless of whether it is a gated community or has a doorman. UPS/FedEx is not responsible for mis-deliveries if the shipping address is incorrect or if there is no unit number specified for an apartment address.

Delivery: 
We do not require a signature for deliveries, therefore, the delivery driver makes the decision about leaving your package at your doorstep without a signature. To ensure that your package is left at your door, please leave a note on your door asking the driver to leave your package with "No Signature Required." Please include your name and tracking number on the note.

Returns:
To return an item, the item must be in brand new, unused, and unwashed condition and your dog cannot have had any contact with the item whatsoever. Unfortunately, any items that are returned in less than brand new and unused condition, with any traces of wear, dog (or cat) hair or smell will not be accepted for return. The cost of outbound shipping (what it costs us to ship the item to you) and any manufacturer restocking fees will be deducted from your total refund amount. For complete details of our return policy and how to process a return see our Returns page.


Give your pet a comfortable place to rest and relax, at home and on the go! The Great Paw Chateau Soft Dog Crate features a convenient one-piece design that can be set up and collapsed in seconds without the use of tools. Once collapsed, it snaps into a compact unit and slides into the included protective carrying case for easy storage and transport. Use indoors or out, the Great Paw Chateau even comes with four stakes for securing to the ground through the attached loops. Rubber "feet" help prevent it from sliding around. Perfect for home, travel and camping, both you and your pet will love the Great Paw Chateau!

Key Features: Quality-constructed from durable high-density polyester with reinforced stitching. Sturdy wire frame. Mesh screen entry door in front opens and closes securely with heavy-duty zipper. Zipper locking mechanism on door. (3) Mesh screen windows provide superior ventilation and visibility for pets. All mesh is durable and difficult to tear. One-piece design can be set up and collapsed in seconds, without the use of tools. Snaps into a compact unit once collapsed and secures with buckle. Includes protective carrying case for convenient storage and transport. Free custom-fit Sherpa fleece foam pet mat included. Sherpa pet mat cover is machine washable. Includes (4) stakes for securing to the ground through attached loops. Rubber "feet" on the bottom help prevent sliding. Can be used indoors or out (we recommend it be placed on dry ground, sheltered from the elements). Perfect for home, travel, and camping.

Expedited shipping NOT available.
Outer Dimensions Small: 25"L x 18"W x 21"H
Medium: 31"L x 22"W x 24"H
Large: 37"L x 25"W x 26"H
XLarge: 43"L x 28"W x 32"H
Weight Capacity Small: up to 25 lbs
Medium: up to 40 lbs
Large: up to 70 lbs
XLarge: up to 90 lbs
Restocking Fee (%) 20% of purchase price
Returns Please see the "Guarantee" tab
Materials High Density Polyester
Warranty 1 year Limited warranty for manufacturing defects
Item # Chateau-Crate-GreatPaw
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Great Paw

Great Paw is a premier brand of dog products, featuring dog beds, crates, carriers, and more. We provide amazing quality products at an incredible value. Why settle for good when you can get GREAT for the same price!

Guarantee

Best Price Guarantee
We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.

60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.

With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.

We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.

Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.

Restocking Fees
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.

Refund Amounts
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).

Manufacturer Defect
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.