Sherpa AKC Duffle Carrier

Sherpa Pet

Gayle Martz started Sherpa's Pet Trading Company in 1990 after searching unsuccessfully for a pet carrier for her Lhasa Apso, Sherpa. She made it her goal to create a stylish, functional product to enable people to travel comfortably with their small companions. She designed and photographed her product and then went to work. The inspiration had begun, and the true beginning of a change in pet travel began.

Having over 20 years of experience working with airlines, Gayle knew the challenges and stress of pet owners unable to have their pet in the cabin, so she set out to change the system. Soon, pets were moving from cargo to first class and Sherpa was leading the charge!

Today, thanks to the efforts of Sherpa and others, many airlines have changed their policies to allow pets in the cabin. Sherpa became the first pet carrier to be recognized by major airlines, including Air Canada, Alaska, American, America West, Continental, Delta, Northwest, United and US Airways. The Sherpa Bag is also now recommended for use by veterinarians, the ASPCA, the Delta Society, Humane Society, and others.

Best Price Guarantee
We offer a "Best Price Guarantee" on over 95% of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see this button on the product page: .

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.

60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.

With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.

We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.

Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.

Restocking Fees
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.

Refund Amounts
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).

Manufacturer Defect
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.