- Returns: Please see Guarantee tab
- Inner Dimensions:
  Small:  15"W x 30"D x 18"H
  Medium:  17.5"W x 27"D x 21"H
  Large:  21"W x 33.5"D x 24"H - Restocking Fee: 30% of purchase price
- Outer Dimensions:
  Small:  18"W x 23.5"D x 22"H
  Medium:  21"W x 29.5"D x 25"H
  Large:  24"W x 35.5"D x 28"H - BrandNew Age Pet
- Weight Capacity:
  Small:  Up to 20 lbs
  Medium:  Up to 50 lbs
  Large:  Up to 100 lbs - Material: eCo-Flex composite
- Restocking Fee: 30% of purchase price
- Warranty: Limited warranty for manufacturing defects
- Returns: Please see Guarantee tab
New Age PetsFifty years ago a dog was just a dog. Now pets are considered to be
full-fledged family members, and devoted pet owners are demanding a
higher level of quality and stylishness in pet products than ever
before.
Pinta International, a veteran manufacturer of
high-quality plastic products for some of the prestigious brands in the
pet industry, has introduced the innovative New Age Pet product line to
fill this need. Developed in conjunction with an award-winning breeder,
Ms. Sheryl Bradbury of Flatbush kennels, Plattsmouth, NE, our products
are designed for functionality and superior durability. From RigiBuilt
Insulated Dog Houses that provide pets year around comfort, to most
colorful unbreakable pet bowls on the market, we've got products for
the new age of pet ownership.
Now, with
environmental consciousness at an all-time high, our ecoConcepts
product line meets the demand for green/eco-friendly products. At
NewAgePet, we thrive to develop the most innovate products to the pet
market! So be sure to check back often, as we plan to introduce new
products soon!
Best Price Guarantee
We offer a "Best Price Guarantee" on over 95% of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see this button on the product page:
.
We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.
60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.
With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.
We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.
Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.
Restocking Fees
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.
Refund Amounts
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).
Manufacturer Defect
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.