- Returns: Please see Guarantee tab
- Restocking Fee: 20% of purchase price
- BrandKurgo
- Outer Dimensions: 13"W x 16"D x 9"H
- Weight Capacity:
  Small:  10-25 lbs
  Medium:  25-50 lbs
  Large:  50-80 lbs
  XLarge:  lbs - Material: Nylon fabric / Steel D-Ring
- Weight: 1.5 pounds
- Restocking Fee: 20% of purchase price
- Warranty: Limited warranty for manufacturing defects
- Returns: Please see Guarantee tab
Kurgo
The idea for Kurgo was formed after
the adoption of Zelda, my 70lb, hyper active Plot hound mix. As a young
family, we traveled all over with her. Car trips became the most
difficult, and we needed a way to keep her from jumping up front –
especially as we grew. Using my design background I took my idea from
sketch to product. The end result was just what my family needed, and
what Kurgo now appropriately calls the Backseat Barrier.
Since
then, my brother and I have worked hard to develop a personable company
that makes the very best dog travel and active dog products. Constantly
constructing and testing new ideas that we pull from our real life
needs, even continuing to test, hand-sew and mold prototypes through
the design process. We know our products are the best because they are
what we use every day. We are a small team here, based just north of
Boston, MA. If you call our office, you are going to speak to our
accountant June or our sales manager Mike, maybe even myself… and if
you stop in to say Hi, you will probably get to meet Rocket or Yogi, or
one of our other furry friends that comes to work with us every day.
As
Kurgo has grown we still keep our design process and general mission
the same, to create great dog products that make traveling and getting
out with your dog easy – the way it should be. Each employee here has
their own dog story which has been incorporated into what we do. We
are proud of what Kurgo has become and promise that we will continue
to create the best products, for all of those who share our passion for
the dogs… Go Together.
Best Price Guarantee
We offer a "Best Price Guarantee" on over 95% of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see this button on the product page:
.
We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.
60 Day Returns & Best Returns Policy Guarantee
Here at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.
With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.
We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.
Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.
Restocking Fees
Some of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.
Refund Amounts
Also, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).
Manufacturer Defect
If there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.
Customers who purchased this item also purchased these items: